Customer Service Feedback You recently had contact with the staff at TI Accountancy, I wonder if you would spare me a couple of minutes to tell me of your experience. I would be extremely grateful if you could answer these few questions. Tracy Did the team member identify themselves?* YES NO Not Sure Which team member did you speak with*LucySarahChrisKellyCharlotteNot SureHow would you rate the following:-The courteousness of the team member?* Excellent Good Fair Poor Unacceptable The knowledge of the team member?* Excellent Good Fair Poor Unacceptable The helpfulness of the information you received?* Excellent Good Fair Poor Unacceptable Did the conversation resolve your issue?* YES NO Were you asked if you needed any further assistance?* YES NO How was the overall service you received?* Excellent Good Fair Poor Unacceptable Do you have any additional comments?